Welcome to kickoffshirts where I work alone and seldom get some help. So please be patient if things aren't fast like the corporate giants! I work diligently and spend lot of time on my craft so you will be assured a great item for your patience!
Due to the custom nature of items, please allow 1-2 weeks for the manufacturing of the goods and shipping and handling. One man team does occasionally gets assistance during OT so don't worry you are in good hands!
Official items will be shipped within 1-3 days if item is in stock. If they are backordered, this will be notified to you.